This Privacy Policy describes how ph91 collects, uses, stores, and protects your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations.
Summary: ph91 collects your personal data only for lawful gambling, compliance, and security purposes. We do not sell your data to third parties. You have full rights over your data under Philippine law. Read the full policy below for details.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations, the data controller responsible for your personal information is ph91, operating the online gambling platform accessible at ph91.club ("Platform," "we," "us," or "our").
ph91 is registered and operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). All personal data processing activities described in this Policy are conducted in accordance with the DPA, the implementing rules issued by the National Privacy Commission ("NPC"), and applicable PAGCOR regulations.
This Privacy Policy applies to all personal information collected from individuals who:
This Policy does not apply to third-party websites or services that may be linked to or from the ph91 platform. ph91 is not responsible for the privacy practices of those third parties.
When you create a ph91 account, we collect: full legal name, date of birth, gender, residential address, Philippine mobile number, and email address. This information is required to create and maintain your account in compliance with PAGCOR's player registration requirements.
As required by PAGCOR regulations and applicable anti-money laundering laws, ph91 collects copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, driver's licence), facial photographs and selfies, and where applicable, proof of source of funds documentation.
ph91 collects records of all deposits, withdrawals, wagers, and bonus transactions conducted through your account. Payment method identifiers (e.g., GCash mobile number, bank account details) are collected as necessary to process transactions. ph91 does not store full bank card numbers — where card payment is processed, it is handled by a PCI-DSS compliant payment processor.
ph91 automatically collects technical data when you access the platform, including: IP address, device type and operating system, browser type and version, session duration and page navigation data, and geolocation data derived from your IP address.
ph91 retains records of all communications between you and ph91 support, including live chat transcripts, email correspondence, and any complaints or dispute records.
Where you use ph91's responsible gaming tools — including deposit limits, loss limits, session limits, or self-exclusion — ph91 records these settings and any associated requests to modify or remove them, as required by PAGCOR regulations.
ph91 collects personal data through the following means:
ph91 processes your personal data for the following purposes:
ph91 processes your personal data on the following legal bases under the DPA:
ph91 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph91 may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
Important: All third parties with whom ph91 shares personal data are required to handle that data in accordance with the DPA and are contractually prohibited from using it for any purpose other than the specific service they provide to ph91.
ph91 retains your personal data for as long as is necessary for the purposes set out in this Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, ph91 will securely delete or anonymise your personal data.
ph91 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite ph91's security measures, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your ph91 login credentials. If you suspect your account has been compromised, contact ph91 support immediately via live chat.
As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by ph91:
To exercise any of these rights, contact the ph91 Data Privacy Officer via live chat support or at the email address set out in Section 15 of this Policy. ph91 will respond to verified requests within thirty (30) days, as required by the DPA.
ph91 uses cookies and similar tracking technologies to operate and improve the platform. Cookies used by ph91 fall into the following categories:
You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from accessing certain platform features, including the ph91 login function.
The ph91 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling law and PAGCOR regulations. ph91 does not knowingly collect personal data from individuals under 21 years of age. If ph91 becomes aware that personal data has been submitted by a person under 21, that data will be deleted immediately and the associated account terminated without compensation.
Age verification is conducted as part of the KYC process. If you believe a minor has created an account on ph91, please contact support immediately via live chat.
ph91 may transfer your personal data to service providers located outside the Philippines where necessary for platform operations (e.g., cloud hosting, game providers, international payment processors). Where such transfers occur, ph91 ensures that appropriate safeguards are in place in accordance with DPA Section 21 and the NPC's rules on cross-border data transfers, including: contractual clauses incorporating DPA-equivalent data protection standards; and transfer to countries recognised by the NPC as providing an adequate level of protection.
ph91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, or platform operations. The date of the most recent revision is displayed at the top of this page. Material changes will be communicated to registered players via the contact information on file or by prominent notice on the ph91 platform. Your continued use of ph91 following the effective date of an amendment constitutes acceptance of the revised Policy.
ph91 has appointed a Data Privacy Officer ("DPO") responsible for overseeing compliance with the DPA and this Privacy Policy. To exercise your data subject rights, submit a privacy complaint, or make a general data protection enquiry, please contact:
ph91 will acknowledge your request within five (5) business days and endeavour to resolve it within thirty (30) calendar days. For unresolved complaints, you may escalate to the National Privacy Commission at privacy.gov.ph.
Six pillars of data protection every ph91 player can rely on
Every bit of data you send to ph91 — login credentials, KYC documents, payment details — travels over an encrypted SSL/TLS connection. Nobody in between can read it. Your ph91 login is secure every time, whether you're on Wi-Fi in Manila or mobile data in Davao.
ph91 processes all player data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012). Filipino players have enforceable rights over their personal information — rights that ph91 actively upholds and makes easy to exercise via support.
ph91 will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate your account, process your transactions, comply with PAGCOR regulations, and keep the platform secure. Nothing more.
Under the DPA, you have the right to access, correct, erase, and port your ph91 data. These aren't checkbox words in a policy document — ph91's support team is available 24/7 to handle data requests from players anywhere in the Philippines.
ph91 operates under PAGCOR's regulatory framework, which includes data governance requirements alongside gambling regulations. PAGCOR oversight means there's an independent authority monitoring how ph91 handles player information, adding a layer of accountability beyond self-regulation.
ph91 collects only the personal data actually needed for lawful purposes — no unnecessary fields, no data harvested speculatively. When retention periods expire, data is securely deleted or anonymised. We don't keep your information any longer than necessary or legally required.
ph91 is built on transparency and trust. Knowing how your data is protected is part of playing on a legitimate, PAGCOR-licensed Philippine online casino. Ready to play? Visit ph91 — for players 21 and above only.
21+ OnlyQuestions about your data? Contact ph91 support 24/7 via live chat.